Tom de Visser

Cloud Platform Workflow; multiple email sender destinations

Posted on Mar 26, 2019 at 10:20 AM 460 Views

Hello,

Is it possible to specify which destination is to be used in workflow email tasks? or to specify the sender in another to be flexible based on logic in the workflow (so through a context variable or something similar)?

I know that by default it will use the destination named "bpmworkflowruntime_mail" but we would like to use different sender email adresses for different emails. Is it possible to overwrite this standard destination? I can't find anything about being flexible in this regard.

Thank you for your help!

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Tom de Visser

Oct 30, 2019 at 07:08 AM

Phil Walburn

We ended up triggering an API which sends the emails from the UI5 application that we used to make the workflow decision. This is not a very good solution but at least it works. We could have also called the API from the workflow directly like Anjan suggested but this way we could re-use the API in the App which is used for multiple decisions in the workflow. I still would like it more if the sender could just be set by the Workflow but I guess this is just what we have to work with...
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Phil Walburn

Oct 25, 2019 at 03:10 AM

Tom,

How did you resolve this ?

We have the same issue
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Krassimir Kondarev

Posted on Apr 04, 2019 at 11:32 AM

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Hello,

as of today overriding the standard destination is not possible.
One can specify the sender email, but only globally for the whole service:
https://help.sap.com/viewer/f85276c5069a429fa37d1cd352785c25/Cloud/en-US/5c7a8431ccbd4b83b74b277646987c9d.html?q=mail.smtp.from

Best regards,
Krassimir Kondarev
SAP Cloud Platform Workflow
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- Krassimir Kondarev
  
  Apr 05, 2019 at 11:34 AM
  
  Configuring the destination definitely might be in the scope of a future increment, however as of today I cannot give you a fix timeline. I have added it in the long-term backlog.
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Anjan Paul

Posted on Mar 27, 2019 at 12:42 PM

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Hi,
Please try this way, call a new API for sending mail using service task . In the API change the Sender.
Thanks
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- Phil Walburn
  
  Oct 25, 2019 at 03:09 AM
  
  Anjan,
  
  Can you please provide some sample code to achieve this ?
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Cloud Platform Workflow; multiple email sender destinations

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