Crystal Reports

[former_member1338457]

I'm getting an error in formula code. I have two programs that are using Crystal for reporting and they don't want to play nice together. One is Cyma and the other is Raisers Edge. How can I troubleshoot this problem?

[former_member1338457]

Dell,

I'm not sure on your two questions. I kind of inherited this issue. I want to say the Raisers edge was Crystal 8.5.

[DellSC]

Which version of Crystal? Which version of the SDK was used to develop each of the programs?

Basically, you can't have two versions of the Crystal runtime installed on a single machine and have both programs work - each needs the version of the runtime that it was compiled to use. Since the runtime install configures a number of registry settings and different versions update/create the same settings, whichever version was install last will "win".

If the applications were programmed by someone in your company, they both need to be recompiled to use the same version of the SDK and then that version of the runtime need to be deployed with both.

-Dell