SAP Marketing Cloud - Flag Obsolete in Account

[former_member549511]

Dear SAP experts,

I can't find the documentation about the flag "Obsolete" in the account master data in SAP Marketing Cloud (SMC).

As standard flow, during the replication of an account master data (contact or customer) from SAP CRM to SAP Marketing Cloud, the system maps the archiving flag of CRM to the obsolete flag of SMC.

Before implementing the integration CRM-SMC, we need to understand how can we see in Segmentation Modelling app the obsolete accounts.

Furthermore, we'd like to know if an account with the obsolete flag set, when is reactivated in CRM, will be also reactivated in SMC.

Thank you for your help.

Regards.

Andrea

[former_member267312 · Accepted solution]

Hi Andrea,

Please have a look here:

https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1902.500/en-US/779571096f694b41848a5ff2...

"Interaction contacts that are marked as Obsolete or IsEndOfPurposeBlocked are not visible and cannot be used in business processes. TheObsolete indicator can be removed. Setting the IsEndOfPurposeBlocked indicator is permanent."

Hope this helps.

BR

Theo

[former_member549511]

Can anyone help me?

Andrea