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Service Hierarchy line item deletion gives dump

former_member198566
Active Participant
0 Kudos

Hi,

We are getting dump while deleting the line item of service hierarchy PO in SRM. Please find the below dump:

"ITAB_DUPLICATE_KEY

A row already exists with this key."

Please suggest.

We are in extended classic scenario, SRM EHP3 SP 17

Thank You.

Regards,

Abhishek

Accepted Solutions (0)

Answers (2)

Answers (2)

vinita_kasliwal
Active Contributor
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Hi Abhishek

This is probably one of the most common errors faced in SRM

Try implementing these notes if it does not still work best is to raise with SAP

2138830 Short dump occurs when user opens a document with hierarchies

2449830 Dump happens while operating BOs having changed versions
2381623 Follow-on note 2323567
2375943 Follow-on notes 2274135 & 2367873
2373656 Follow-on note 2341492
2138830 Short dump occurs when user opens a document with hierarchies
2082361 Business document with a lot of items or hierarchy items produces dump and additional item in change version temporarily created

Regards

Vinita

Lakshmipathi
Active Contributor
0 Kudos

Have a look at OSS notes 2603165 and 2668783

former_member198566
Active Participant
0 Kudos

Thank you for the input.

We already tried Note - 2603165 but it didn't resolve the issue. and Note 2603165 is not valid for us as we are already on same support pack.

Please suggest.

Thank you.