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SAP Certification - How to Access SAP Notes?

Hy Guys!

I have a question about SAP Certification. If I pass a test, do I have access to SAP ONE Support to consult SAP Notes?

Everyone I know says that an SAP certificate has access to SAP Notes, but I was never able to access them. Is this a fakenews?

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3 Answers

  • Mar 26 at 11:42 AM

    Dear Alexandre,

    my Name is Dragana from SAP ONE LAUNCHPAD Team. If you have a active S-User ID and your are able to Login to SAP ONE Launchpad should be able to search for SAP KBA's and SAP Note's.

    It would be interesting to get your S-User id to check something. I might be wrong but normally but

    Knowledge Base search - the search results are based on the launchpad role that is set. Did you set up any role in your Profile?

    I like to help you and if you agree I would kindly ask you to contact me directly.

    Thanks and best wishes Dragana

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  • Mar 25 at 10:37 AM

    I dont think so, please write a Mail to they will celp you.

    And/Or try this at first:

    How do I assign my S-user to my Web profile?

    1. Logon to
    2. Select My Account
    3. Select S-user Management

    From the S-user Management screen you can set your primary S-user assign other S-user associated to your web profile or trigger assignment of a new S-user.

    NOTE: After the assignment you will receive online prompts and email to complete the assignment.

    Or open a Ticket here:

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  • Mar 23 at 10:15 AM

    Do you have an s-id? For example, the certificate of your advisor. So log on here.

    Or write a e-Mail to : they will celp you.



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    • I talked to a specialist (chat inside the SAP site), and he told me that my S-User is disabled because there were changes in the rules and asked to contact a train center, the person could not get more details.
      As I understand it, SAP has removed the access of certified consultants to see the notes and only the clients that have this access.

      Audrey Stevenson , sorry to put you on this subject, but I do not know anyone who can answer me on this subject and can hear my feedback.