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SAP Certification - How to Access SAP Notes?

arrezende
Active Participant
0 Kudos

Hy Guys!

I have a question about SAP Certification. If I pass a test, do I have access to SAP ONE Support to consult SAP Notes?

Everyone I know says that an SAP certificate has access to SAP Notes, but I was never able to access them. Is this a fakenews?

arrezende
Active Participant
0 Kudos

oddss , I sent an email to dragana.manojlovic with this information, ok?

Another problem I had today, I received some notifications, see:

But when I click to see the message I get the error:

I do not know if there is any relationship, but the email I use in the community is the same as that linked with my S-User.

Accepted Solutions (1)

Accepted Solutions (1)

marcobuescher
Active Contributor
0 Kudos

Do you have an s-id? For example, the certificate of your advisor. So log on here.

https://support.sap.com/en/my-support/knowledge-base.html#section_1554503147

Or write a e-Mail to : e-learning@sap.com they will celp you.

Regards

Marco

arrezende
Active Participant
0 Kudos
I talked to a specialist (chat inside the SAP site), and he told me that my S-User is disabled because there were changes in the rules and asked to contact a train center, the person could not get more details.
As I understand it, SAP has removed the access of certified consultants to see the notes and only the clients that have this access.

oddss , sorry to put you on this subject, but I do not know anyone who can answer me on this subject and can hear my feedback.

Answers (2)

Answers (2)

Dragi1
Product and Topic Expert
Product and Topic Expert

Dear Alexandre,

my Name is Dragana from SAP ONE LAUNCHPAD Team. If you have a active S-User ID and your are able to Login to SAP ONE Launchpad should be able to search for SAP KBA's and SAP Note's.

It would be interesting to get your S-User id to check something. I might be wrong but normally but

Knowledge Base search - the search results are based on the launchpad role that is set. Did you set up any role in your Profile?

I like to help you and if you agree I would kindly ask you to contact me directly.

Thanks and best wishes Dragana

arrezende
Active Participant
0 Kudos

Hi Dragama! I sent you an email now.

Thank's for your time!

marcobuescher
Active Contributor

I dont think so, please write a Mail to e-learning@sap.com they will celp you.

And/Or try this at first:

How do I assign my S-user to my Web profile?

  1. Logon to https://training.sap.com
  2. Select My Account
  3. Select S-user Management

From the S-user Management screen you can set your primary S-user assign other S-user associated to your web profile or trigger assignment of a new S-user.

NOTE: After the assignment you will receive online prompts and email to complete the assignment.

Or open a Ticket here: https://accounts.sap.com/saml2/idp/sso/accounts.sap.com