on 03-26-2019 9:16 AM
Hi
As per the screenshot the error seems to be very generic.
Can you replicate the issue and collect the log using log watch tool and provide the corresponding error trace excerpt that gets recorded during that time.
KBA # 1593107 - Logwatch Tool - Collecting Portal DefaultTrace logs
Also please check on directly launching the application without the Portal how is the issue seen ?
Regards
Santarshi
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