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Mar 22, 2019 at 07:36 AM

Issue with Credit Memo request pricing

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Hi All,

Below is the issue,

  • The Credit memo request - XXXXXX Created with ref to billing document (YYYYYYY), I am able to change the quantity but net value/condition value is not reflecting as per the Qty change in CMR.

    Observation: Only the condition value field in “item - Conditions” Tab is enabled for change. Here the material item category grp is SERV for the material. And Copy control here for item level is TAO->G2N

  • Where as in other case the credit memo request – XXXXXXX created with ref to billing document (XXXXXXX), I am able to change the quantity also net value/condition value is reflecting as per the Qty change.
    Observation: All fields are enabled like; Condition price/value fields in “item - Conditions” Tab for all condition types in CMR. Here the material item category grp is NORM for the material. And Copy control here for item level is TAN->G2N

In both the cases all the configurations and copy control settings are same. Not sure why is behaving differently in both the cases. let us know if any body know. Thanks

Rgds

Sagar Vankadari