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Mar 21, 2019 at 01:52 PM

Process Receivables falls short


We just switched from a system that shows customers a/r in aging buckets. If you click on the aging bucket you find the collector's notes regarding the status of the aged $ amount. In FSCM we have an aging buckets screen but it's stagnant, no drill down to see the notes specific to the amount in the bucket. To see the status of the various amounts due we need to go over to the process receivable screen and try to figure out line item by line item what is going on with the customers aged items. It's not a quick process. I would like to know if there is a way in FSCM to view the a/r in aging buckets that you can click on and see the notes from the collector on the particular balance owing along with the ability to highlight disputed balances.