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Edit E-mail settings for Quote Output


On a Sales Quote, you can find the option to submit the Quote. Depending on the Output Settings, an e-mail can be sent to the primary contact of the account.

Now we want the e-mail to be sent to the Owner of the Quote instead of sending it to the primary contact. It is possible to change the E-mail address manually from the Output Settings screen but we want to automatically assign the owner's E-mail address.

Using the "CustomerQuoteOutput" Enhancement option from the Cloud Applications Studio, it is possible to change the Subject, E-mail body text and other details from the Quote Output but I haven't found a way to access the E-mail Settings highlighted in the image below.

Is it possible to change the recipient(s) from the Cloud Applications Studio?

Kind regards

Lissah Blommaert

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1 Answer

  • Mar 21 at 08:06 AM

    Hi Lissah,

    Can you try the Enhancement option, MultipleReceiverMailAddressProcessing

    You can apply filter against customer quote and put your logic on the BADI.



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    • Hi Senthil

      Thank you for your answer. I was able to add extra e-mail addresses through this Enhancement Option so thank you for that!
      However, I don't have control over the full list of recipients, so I can't remove the e-mail address from the Primary contact/account. Would you perhaps know if there is a way to either prevent this mail address from being added to the output settings or to remove this mail address from the SDK before sending the output?

      Kind regards
      Lissah Blommaert