Can't Find Details of Exception Raised by Web Service Application

[former_member27015]

I created an external application (ASP.NET Core Web Application) that consumes Inventory Processing Goods And Activity Confirmation service interface. It throws a 500 error and the error I get from the Business Communication Monitoring is the folllowing;

The detailed error description may not be available in logon language: Please see Application Info section in the dump for more details.

My question is how do I access the above location to get more details of the error?

I got a suggestion to go to the cloud application studio and check Dump Analysis. It didn't make sense to me since I didn't build the application on Cloud Application Studio. Still checked regardless and found nothing at all. Please help.

[manasa_a]

Dear Collins,

We suggest you to create an incident as this requires technical analysis.

Thanks & Regards,

Manasa

[HarshalVakil]

Hello Collins,

In this case, you will find the rejected webservice call in the following view

- Application and user Management

- Business communication Monitoring

- Change the filter to Rejected Web service call.

Here you will be able to find the rejected web service calls.

It may not fully point to what exactly is wrong. But if there is content related issue. (for example, value that was provided in web service is not valid then it will show this details)

Please check in this view for the failed web service call. If its a generic message, you will have to raise an incident with the request xml and other related information (Like Name of the web service, Communication arrangement etc.

Thanks,

Harshal