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SAC stories doesnt appear in SAP Marketing Cloud

Hi,

I`m configuring the integration between SAP Marketing Cloud ans SAP Analytics Cloud. In SAC i create the connection to SAP Mktng Cloud, and import the SAP Marketing Cloud Reports Package.

But, in SAP Marketing Cloud, in reports gallery i cant see the Stories, and, in the log, it shows me the following error message:

Exception details: Error accessing Secure Store administration. Exception CX_OA2C_SECSTORE_ADM was raised in method GET_STORY_LIST (triggered in include CL_OA2C_CLIENT================CM00I line 68)

Can someone help me?

Regards.

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5 Answers

  • Best Answer

    Hi Ekaterina

    We had to check the configuration again. The problem was in the configuration of the Hana Live Connection in SAC to SAP MKC. We follow again the steps in the guide and the incident was solved.

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  • Mar 19 at 08:23 AM

    Hi Carlos Fernando Rivas Guerrero,

    could you please check the following:

    In SAC check Menu -> Security -> Users and have a look at the name in the column SAML USER MAPPING

    In IAS check that this is the Login Name that is maintained for your User

    and also in the IAS under Applications check that SAC is using the Login Name as Name ID Attribute.

    Could you please confirm?

    BR

    Tobias


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  • Mar 14 at 07:14 AM

    Hi Carlos,

    Did you follow all steps from the following guide?
    https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/1902.500/en-US/3164d452b44440b1bffd2fc3b1d30692.html

    Is SAC and MKC connected to the same IDP and have both certificates been exchanged?

    BR
    Theo

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  • Hi Theo,

    Thanks for your answer. Effectively, i follow all the steps in the configuration guide. SAC an MKC are connected in the same IDP. The certifiates was exchange according with the guide.

    At the end of the process, the system don't show me the login error in SAC. I log in directly with the user, and in MMC it shows me the error that i wrote.

    Regards.

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    • Hi Carlos,

      Please log a support ticket so that the team can help you to troubleshoot. I myself set up this integration scenario just a few days ago and it worked without problems. So it might be that there's something wrong in the config.

      BR

      Theo

  • Hi Theo, thanks for your answer.

    I'm checking my configuration. I have a doubt and I hope you to help me. In SAP MKC I looked in with the user email, but in SAC Configuration I user the User ID from the IDP, in this case is just de User without @XXXX.XXX.

    Could you please confirm me if in your configuration yo use the same user ID to logged in in both systems?

    In SAP MKC it shows me the following errors:

    Error Unexpected error in SAC response: "STATUS":403,Authenticated user is not permitted to perform the requested operation"}} 03/18/2019, 11:14 Error Error occured for communication arrangement SAP_COM_0065 03/18/2019, 11:14 Error Exception details: Unexpected text for XML-ABAP transformation 03/18/2019, 11:14 Error Exception CX_XSLT_FORMAT_ERROR was raised in method GET_STORY_LIST (triggered in include CL_CUAN_ANA_GALLERY_PROV_REST=CM009 line 127) 03/18/2019, 11:14

    Regards.

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