SUM(java) Error on phase RESTART-SYSTEM-JAVAONLY

[kazuaki_anzai]

Hello

I'm running SUM(Java) for upgrading from EHP1 for NetWeaver 7.3 to NetWeaver 7.5, but an error below occured on phase RESTART-SYSTEM-JAVAONLY.

Could not check status of SAP instance with number 10.

Could not check if the instance number 10 on host mig-dbw00 is started.

Sapcontrol client could not perform action wait for started on instance 10 Return code condition success evaluated to false for process sapcontrol for action wait for started.

I found Note 2311562, but SP14 for ENGINEAPI 7.50 already exist in upgrade files.

Does anyone know how to resolve this issue?

Regards.

Kazuaki.Anzai

[Former Member]

HI Kazuaki, sorry for the late reply.

Was the note 1713021 - nZDM/Portal: Core service [tc~lm~nzdm~crrsrv] does not start helpful ?

The KBA 2555931 - Core service [tc~je~dbcontainer~srv] fails to start - Java node terminates with exit code ... might be helpful.

David

[Former Member]

There can be several reasons for the error, the logs may give hints on what the problem is. Can you post them ?

In the meantime here are some other notes you can review.

2328080- RESTART-SYSTEM-JAVAONLY step errors in SUM

2065233 - SUM: Correcting a memory conflict issue during the RESTART-SYSTEM-FINAL step

if the system is DB2 z/OS

2375842 - DB2 z/OS: SUM Error - Could not check status of SAP instance with number

if the system is MS SQL Server

2479367- Java does not restart in downtime phase of upgrade

[kazuaki_anzai]

Hi David,

Thanks for reply.

I found the message below on std_server0.out.

I think this error is similar to Note1713021, but the exception name is different.

Service [tc~lm~nzdm~crrsrv] start ================= ERROR

================= CSN Component [BC-UPG-DTM-TLJ], DC Name [sap.com/tc~lm~nzdm~crrsrv] java.lang.RuntimeException: Unable to look up data source jdbc/SAP/BC_NZDM at com.sap.tc.lm.nzdm.crr.srv.core.NZDMServiceFrame.start(NZDMServiceFrame.java:107) at com.sap.engine.frame.ApplicationFrameAdaptor.start(ApplicationFrameAdaptor.java:31) at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:165) at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:118) at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:65) at com.sap.engine.frame.core.thread.Task.run(Task.java:73) at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:178) at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:316)

FATAL: Critical shutdown with exit code [2150] was requested due to

[AS Java cannot be started; core service [tc~lm~nzdm~crrsrv] failed to start]

Regards.

Kazuaki.Anzai