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Problem rendering foreign characters (incorrect spacing)

We have an application where we have a .NET Win Forms application running Crystal Reports reports (rendered using CrystalReportViewer-control). I am new to the team and did some changes to some old reports and noticed that some texts did not look correct in preview or when printed. This only happens with foreign characters (in our case it is "Ä" i.e. A with two dots over). The spacing is not correct (see image below, character 5-6 from right).


This happens with different drivers also if I "print" to XPS or MS PDF printer driver. Exporting to PFD looks fine though.

Lowercase looks fine. This is Arial 12 pt Bold. I have tried different fonts. Verdana is fine but some other like Segoe and Calibri have same problem (looks fine in designer though).

  • Designer: Crystal Reports (2013 SP1).
  • Windows 10 (64 bit)
  • .NET Framework 4.6.1
  • Application reference Crystal assemblies version

Seen roblems with other machines as well (also Win 10).

Any advice and explanations?

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2 Answers

  • Best Answer
    Posted on Mar 13, 2019 at 05:01 PM

    It's all been fixed in SP 24. Read the info for SP 21, very important updates to your project required:

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    • ok. Thanks. Note that we develop reports using stand-alone Crystal Report and not the version integrated within Visual Studio Is it an update for the client runtime only or does it require some update to designer as well ?

      I did not see anything about this issue other than something about Thai fonts. Or is that fix made in a previous SP ?

      Is this problem related to the usp10.dll problems which has been reported before ?It is a bit of a big operation to switch runtime for CR for us (many clients to update) so need to know more about this problem and under which circumstances this problems happen. Looks like it is not on every computer.

  • Posted on Mar 15, 2019 at 08:18 PM

    Both, SP 24 uses an update usp10 version 1.6 which has some fixes in it from MS as well as VC 2015 runtime now also.

    You would need to read all of the updates for specific details. I have not registered any bugs from SP 24 so it is the most stable.


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