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Internal macro error in transaction CG42

Hello,

Please help me with one problem.
In the CG42 transaction (Edit Report Templates), when choosing a template and a document icon, a window opens where I can't execute the check label command. The message I receive is: Internal macro error: Error occurred while checking the layout.

I would like to point out that the Word (office 365 64-bit last version) window for the template opens separately and not within SAP. The same procedure work on another laptop normally but word window opens inside SAP.
I tried to uninstall sap and reinstall it. I didn't try to reinstall the office. It's my last option I want to do.
Do you have any advice or suggestion?

Thank you very much.
Sincerely

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  • Hi Marin,

    this does not seem to be a chemicals related question. Please find a more technical group to post this in so you can get help quickly.

    All the best,

    Monica

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