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Issue : Third Party Sales

Dear Team,

I am facing one problem in Third Party Sales...

Let me explain the issue...

1.Sales order - PR - PO - GR - Vendor Payment Done.

2. Now the Customer the Sale order doesn't need the product.

3. Same time another customer wants this product.

4. How this can be achieved. Since vendor payment has done,finance is telling it is very difficult to reverse the vendor payment and subsequent documents.

5. Can we able to transfer this Sales order stock to unrestricted stock by using transfer posting. Or any other solutions

Please offer your comments.

Thanks & Regards


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2 Answers

  • Posted on Oct 07, 2016 at 08:09 AM

    Hi Thangaraj,

    Ideally you should cancel the PO and subsequent documents including SD transaction which will be suggested solution and this customer A don't want to product any more.

    And you can create a new sales order for customer B and and a PO and and do MIRO.

    Now options are as below:

    Ask you FI to adjust the payment as vendor remain the same. However this is not suggestible solution and also hard for business to accept.

    The other option design a new process if this kind occurs more frequent, where in only customer changes and product and vendor remain same. simply create a new sales order and bill it however you need to check the acceptability of this solution to business.

    Altering the good movement will not a be a recommended solution, manual adjustment form FI side need to be done if FI is not accepting the reveal process of subsequent process documents.



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  • Posted on Oct 07, 2016 at 09:09 AM

    Hello Thangaraj,

    Since it a third party process the Good Recipt would be statistical GR, correct?

    Also has the Vendor dispatch the good to first Customers? or the Goods are still lying at Vendor premises?

    There are a couple of options you can follow.

    There is also a SAP standard help document in this scenario - Third-Party Order Processing - Customer Return.


    Jignesh Mehta

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    • Hello Thangaraj,

      It is very strange that the good are allowed to enter your premises, with your company being the Ship to party on the record of Vendor Invoice.

      I hope this is one time incident and not re-occurring case.

      I would suggest to speak to your Business and IT Procurement (MM) Team if there is someway they can legally receive these good in your premises & in SAP system (after getting the Vendor's shipping documents and invoice adjusted). Then try to sell these good to another Customer as normal out of stock items.


      Jignesh Mehta

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