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Automatic Distribution of Maintenance Certificates - Cluster System

Hello experts,

we found an issue in automatic distribution of maintenance certificates on our clustered productive systems. For example, one of our productive system is running on Server 1 (DB, SAP) and in case of some unexpected situation it can switch over on Server 2. As you can see on the picture, maintenance certificate of system running on Server 1 expired, while maintenance certificate assigned to the same system (switch over situation on different server) will expire in the future.

So, If The SAP Solution Manager can apply for a new maintenance certificate from the SAP Global Support Backbone at the earliest 30 days before the maintenance certificates runs out, it mean that in this situation maintenance certificate for this system will always expire, because the maint. certificate for other hardware key will expire more than 30 days in the future. Therefore, even if distribution of certificates work, (everything is ok in SDCCN), there will never be available new maintenance certificate before expiring?


Do you know if there is a solution for this? It would be possible to change how often Maintenance Package updates licence data from SolMan to one day instead of week, but this would work even if the spread between expiration of these certificates would be lower than 30 days?

Thank you for your advice,

Sincerely

Jan Valentiny


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From Solman.png (18.6 kB)
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1 Answer

  • Oct 05, 2016 at 12:47 PM

    Also, I forgot to write in my first post, if I want to download licences manually from solution manager, SolMan does not have newest licence, which can be manually downloaded from launchpad.


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