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Analysis for Microsoft Excel is slow at start-up (for a limited number of users)

Problem: A limited group of end-users (let's say 1 out of 10) experiences problems when opening Analysis for office. When Excel (with add-in) has started:
Ø File > Analysis > Open workbook (from Netweaver platform)..
Ø Untill prompt for source system might take several minutes (5+)

Threads similar:
- which describes the same problem, but no working solution offered.

What it is NOT:
- Occurring when opening a particular workbook.
- A problem solved by Note: 2076788 (which gives a solution for too many styles in a workbook)

Anyone experienced this and having a solution?


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2 Answers

  • Posted on Oct 04, 2016 at 12:10 PM

    Which version of Analysis Office are you using? Which version of Excel? Have you turned on profiling as outlined here by Sowjanya? Check Profiling statistics in Analysis for Office to improve performance

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 04, 2016 at 12:16 PM

    Hi Reinier,

    Can you check with RAM of the system used? It is a known issue with particular version of AO, it is fixed with a patch later on.

    Please see this note, 2201473.

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    • Thanks Tammy and Sowjanya,

      ....It appeared that the end-user was stil on AO 1.4.... We wil first upgrade to 2.2, and then we will see if the problem is still present. (in 2.2 the profiling can also be analysed for the client, this would be the next step)


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