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Former Member
Sep 29, 2016 at 07:48 PM

Unable to modify old reports in new version

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Hi Community,


I am currently working with a customer who is having trouble modifying old reports. Please see the description below:

"Here is what we have now.

Crystal Reports 2008 server and Crystal Reports 2008 on desktops. We also have Crystal Reports XI server. We have purchased new Windows 2012 servers running SQL 2012. We purchased SAP Crystal Reports 2013 with a 20 user license. We did a migration of the 2008 reports to the new 2013 version. We have also been opening and saving the XI reports to the 2013 version. We are now having issues with the migrated and saved reports. We are able to open them but we are not able to modify these reports.

When we open a report in Crystal Reports 2008 using the Enterprise connection that points to the new BO 4.1 install, we get the message below. I also attached the image."


Any insight into what might be causing this is greatly appreciated! Please let me know if you need any additional information.


See attached screenshots.

Attachments

CR.png (257.0 kB)