printing for scheduled crystal 2011 reports

we are trying to schedule a report to e-mail and print.

scheduling the report works fine but when we add printing it just seems to get stuck in running status (with a duration of negative seconds).

we added a printer to the server

then under Applications in the CMC --> crystal reports configuration --> Printer list we added information

what exactly is it asking for when it asks for when it says Printer Name and Printer Connection

I assume printer name should match the name of the printer in windows.

the printer is added via tcp/ip port if it matters.

thanks in advance