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Former Member

Authorization error while resending message in rwb

Dear all,

our system is runing on SPS16. When a message run into

status 'system error' i select it and do resend. I got

this error:

'Authorization failed for the specified roles.

For details see log entry 02004C4F4F....'

The message run into error because the receiver chanel

was willingly deactivated to simulate an error for

alerting test.

While this error is happining there is a logon field in

the browser where the user is entered and the password

field is empty. When i enter the password, than there

is no authorization problem. But the message has not been


I look to the detail status an i can not see that the

message has been resend. Normaly the number of retry will

increment when you resend the message but the message

still not go through. Even if i try to resend 5 time,

every time the error raise again and the system show the

field user and password for logon again. When logon again

every thing seem to be fine. But the message is not


Is this a bug in SPS16? Does somebody face this behaviour?

best regards,

Ly-Na Phu

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3 Answers

  • Best Answer
    Mar 20, 2006 at 10:59 AM

    Hi Ly-Na,

    I wonder if this might be related to the problem in User XIRWBUSER does not have authorization for message monitoring...

    Best regards,


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    • Former Member

      Hi Thorsten,

      thanks for the hint. I know this oss note already and i

      have check it. All the setting is correct according to

      this oss note. Nevertheless the problem remain.

      My be it has to do with fqdn which i have set but maybe

      not in all places. If you don't set the fqdn correct

      some function in rwb doesn't work properly. I have set

      it in the profile and in exchange profile where i can find

      that one have to specify the host name. This is just only

      my assumption. I don't know exactly to what my problem

      will be related to.


      Ly-Na Phu

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    Former Member
    May 19, 2006 at 07:17 AM


    Is anybody has a solution on this? This is an error on SP16.



    Message was edited by: JackLim

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    Former Member
    Mar 21, 2006 at 09:16 PM


    Yes, I have the same experience, but after a while the problems has gone. (SP15)

    But when I select "multiple selection on" and select for example 200 (or just 2) messages with status "system error" I can select resend but the system always resends 1 message. That is not what I expect. Why otherwise a multiple selection??

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