Number range issue while replicating customer master from 2 ECC systems to C4C

[Former Member]

Hi Guys,

Need some help.

We have a situation where we are replicating customer master from 2 ECC systems into 1 C4C Tenant.

Now there are overlapping number ranges across the 2 ECC systems for Customer Master Records.

Will this create an issue while running standard replication transactions for initial load and delta load?

Can anyone share any thoughts.

Regards,

Subhasish

[former_member221362]

hi Roy,

Number ranges mapping between ECC and C4C, Internal number range of ECC is External number range in C4C.

Whenever system used incoming ECC Account, first it will check the matching of ECC number range and C4C number range, if it is matching then take same number range otherwise internal number range of C4C will be used.

When you create account in C4C then system will take internal number range.

External number range can be used for creating manual account.

So in your case this will not be a problem you can replicate the records.

Regards,

Suresh