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Failed to Connect to System Landscape Directory

Hi

I have a client on SAP version 9.1 PL04.

Two of their machines this morning when logging on first thing had error message "Failed to Connect to System landscape Directory: Please contact your administrator"

Other machines unaffected.

We restarted SLD and Licence Manager without any change.

Remembering the Security Certificate problem a while ago we looked to see if there were any recent updates and there were. The machines that were working did not have these updates.

We removed these updates and the user could login to SAP again.

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5 Answers

  • Best Answer
    Sep 15, 2016 at 05:27 AM

    Yes, my customers have the same issue also. It is windows update KB3172605 affected.

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  • Sep 15, 2016 at 07:23 AM

    Hi,

    you must delete update KB3172605.

    On all clients where this Windows update is installed also on the server.

    Know anybody what this update do?

    Kind regards

    Marco Rabe

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    Former Member
    Sep 15, 2016 at 05:41 AM

    Hello all,

    Kindly go into the Services of Server system ... restart all services of SAP Server..

    may it will help you!😊

    Regards

    Rahul P.

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    • Former Member

      Hello,

      we have the same issue with the latest windows update.

      At least 5 customer have called with this issue.

      Does it help to deinstall the latest update?

      Regards,

      Thomas

  • Sep 15, 2016 at 07:45 AM

    update to PL10+ will solve this.

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  • Sep 16, 2016 at 06:43 AM

    Hi,

    it is right that there is no problem in Version 9.1 PL10 and higher.

    First solutions update SAP

    second solution is to edit server.xml from following note

    2334025 - Windows Updates are causing issues in older versions of SAP Business One



    Kind regard


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