Failed to Connect to System Landscape Directory

[former_member464260]

Hi

I have a client on SAP version 9.1 PL04.

Two of their machines this morning when logging on first thing had error message "Failed to Connect to System landscape Directory: Please contact your administrator"

Other machines unaffected.

We restarted SLD and Licence Manager without any change.

Remembering the Security Certificate problem a while ago we looked to see if there were any recent updates and there were. The machines that were working did not have these updates.

We removed these updates and the user could login to SAP again.

[beehoiphoebe_yeo · Accepted solution]

Yes, my customers have the same issue also. It is windows update KB3172605 affected.

[former_member247321 · Accepted solution]

Thanks Bee Hoi Phoebe Yeo

The solution you have provided has worked for me.

[S0009633597]

Hi,

it is right that there is no problem in Version 9.1 PL10 and higher.

First solutions update SAP

second solution   is to edit server.xml  from following note

2334025 - Windows Updates are causing issues in older versions of SAP Business One

Kind regard

[former_member230860]

Hi,

Uninstall Windows update KB3172605 if you can't see the databases. You can refer to SAP Note 2334025 if the issue is with the certificate. Also, disable windows updates and proceed with an upgrade to SAP 9.2 (SAP's recommendation).

By upgrading to SAP 9.2, it doesn't mean though that Microsoft will not release another update that will corrupt SAP.

BR

Andreas Ioannou

[former_member205508]

Hi,

It solved problem on my istallation.

Thanks

Sebastian

[frank_wang6]

update to PL10+ will solve this.

[S0009633597]

Hi,

i think an update to 9.1 PL10 will not fix the problem, because we have customer with 9.2 PL3 with this problem.   This is not the error with the sld certificate.  

The only fix at this time is to deinstall KB3172605.

Kind regards

Marco

[Former Member]

Hi,

I deinstalled the windows update on one of our customer.

After this SAP could not finde the DB, after entering the DB manually I could log in SAP.

But they have to enter the DB everytime they start SAP.

Any solution to this problem?

[Former Member]

Hi,

Check the content of the b1-local-machine.xml in C:\Program Files\SAP\SAP Business One DI API\Conf and C:\Program Files (x86)\SAP\SAP Business One\Conf.

<node name="REGISTRY">

    <node name="HKEY_LOCAL_MACHINE">

      <node name="SOFTWARE">

        <node name="SAP">

          <node name="SAP Manage">

            <node name="SAP Business One">

              <leaf kind="single" name="LicenseServer" type="String">

                <value>SERVER:30000</value>

              </leaf>

The SERVER should correspond to the LicenceServer name.

Best regards,

Steven

[S0009633597]

Hi,

sometimes it would help to Start SAP as Adminstrator for one time.

Kind regard

Marco

[S0009633597]

Hi,

you must delete update KB3172605.

On all clients where this Windows update is installed also on the server.

Know anybody what this update do?

Kind regards

Marco Rabe

[Former Member]

Hello all,

   Kindly go into the Services of Server system ... restart all services of SAP Server..

     may it will help you!

Regards

Rahul P.

[Former Member]

Hello,

we have the same issue with the latest windows update.

At least 5 customer have called with this issue.

Does it help to deinstall the latest update?

Regards,

Thomas