Unable to Enter Vendor keys for phase PREP_EXTENSION/EHP_INCLUSION

[troy_sorbet]

I am installing EHP7 on or ERP 6.0 EHP6 system, during phase PREP_EXTENSION/EHP_INCLUSION the process stops when it detects the Cideon Software components. According to the vendor we were to upgrade three components and then enter the vendor keys for the remainder as per note 1938579. The problem I am having is when the system detects the components and stop I select the components to be upgraded and select the upgrade option. I then hit next and it prompts me for a decision on one of the components. I have to enter 4 more vendor keys but am not prompted again. The process then bombs out when it calculates the que, see text below.  My question is how do I get SUM to let me enter the vendor keys for all the components not just the ones that it detects as having a conflict.

Thank You

Troy

3 ETQ399 "SAPK-174CHINCIDEON","406","AOU","CIDEON","100_740","CIDEON 100_740: Add-On Upgrade","01"

2 ETQ399 Table ET_MISSING_PATCHES (#0):

2EETQ142 Addon queue calculation failed, rc = "1", reason = "There are software components with an invalid target release"

4 ETQ399 (trc) R3upNcversWriteToFile: NCVERS file NCVERSTEMP.DMP written (rc=0)

4 ETQ399 Addon queue state changed from 'INITIAL' to 'ERROR'.

1EETQ399 Last error code set is: Unable to generate addon queue. Return Code = 1, Reason = "There are software components with an invalid target release", check log file 'SPDA_ADDONQCALC.LOG' for details

1EETQ204 Upgrade phase "ADDON_QCALC" aborted with severe errors ("20160913102753")

SPDA_ADDONQCALC.LOG

3 ETN085 "Software component" "CFMFND" "rel." "100_606"

2EETN085 "Check and clarify the upgrade strategy" "of the listed components" "with the component vendors." " "

2EETN085 "Check and revise the decisions" "in the planning process in" "Maintenance Optimizer and/or" "in phase IS_SELECT"

2EETN085 "Repeat the Configuration road map step" "with an updated stack XML" "and/or with correct decisions" "in phase IS_SELECT"

Windows 2008 R2 Oracle 12c ERP6 EHP6 to EHP7 SUM 1.0 SP17

[troy_sorbet]

I can't figure out how to edit the original message so here are the logs you are asking for. The problem is the process has been restarted as it takes so long to get to this point and I need to have this done quickly. The IS select is from yesterday the ehp_inclusion is from this morning

Troy

EHP_INCLUSIONLOG.txt.zip

IS_SELECTLOG.txt.zip

[alichtenau]

Thanks for the logs Troy.

Would you also please attach the SAPconsole.log and SPDA_ADDONQCALC.log?

[troy_sorbet]

Andreas,

The vendor provided us with an updated component that gets throught that step but crashes in the next one. I am going to open a separate discussion for that issue.

[alichtenau]

So the IS_SELECT issue is resolved, Troy?

[alichtenau]

Good morning Troy,

would you please attach the SAPupConsole.log, EHP_INCLUSION and IS_SELECT log files for further information?

Many thanks!

Cheers,
Andreas