Flexi Reimbursement Issue

[former_member568294]

Hi Friends,

We have a flexi reimbursement issue with our client. Our client has by mistake run carry forward program of monthly fuel reimbursement for one employee. For the current month the claim status is showing with negative value with the above wrong carry forward. Now the employee is trying to raise a fuel reimbursement request for the current month which he is getting an error that "The requested value is greater than balance eligibility" for the current month. Screenshot also attached for check.

Kindly suggest that how we can reverse the same. Thanks.

Regards,

Sreekanth

[former_member568294]

Hi Venkatesh,

I raised request to SAP. They shared the below SAP Note with us to implement for the issue -

2328763 - HINCREMC: Carry Fwd Table Updated with Negative Values.

Regards,

Sreekanth

[former_member568294]

Hi Venkatesh,

Thanks for your reply. What our assumption is that -

For the first month (April'16) - employee did not claim 3000/-. It has carry forwarded to next month (May'16). Now the eligibility amount of April'16 - 3000/- & May'16 - 3000/- = Total 6000/-

Our assumption is that before carry forwarded to May'16 - employee might have raised request for Rs. 6000/- twice from ESS which is not updated in ECC.

Regards,

Sreekanth

[venkateshorusu]

In such case you can replicate it in test systems and if that is true we will have to put a validation that if claim amount is greater than eligible amount we will issue an error message, we can do by using enhancements but before that replicate and check then accordingly we can move ahead.

Regards

Venkatesh

[former_member568294]

Hi Venkatesh,

Yes. In June month it is showing as C/F amount as -3000 & again forwarded to July month. Can we assume that this is the mistake of end user in carry forwarding the amount?

Regards,

Sreekanth

[venkateshorusu]

We can directly claim that it is a user mistake but we will have to trace out why negative amount is being carried forwarded usually when he has balance amount then only it should it is forwarding negative amount i.e what is his eligibility amount and where it is define check all those conditions then accordingly we can find out what can be done.

Regards

Venkatesh

[Former Member]

Can you check the June month whether C/F 3000/- with negative sign is coming.

[former_member568294]

Hi Venkatesh,

Thanks for your prompt reply. Actually The same i am trying to know how we can check the same? Whether is that through balance carry forward program or any other way? Please let me know how we can check that. Thanks...

Regards,

Sreekanth

[venkateshorusu]

It happens in Carry forward program only replicate the similar scenario in test system and take the help of technical consultant check the logic how it is then accordingly we can find an alternative or final solution.

Check Claim carry forward configuration tables to avoid mistakes if any are there.

Regards

Venkatesh

[former_member568294]

Hi Friends,

Kindly do the needful.

Regards,

Sreekanth

[venkateshorusu]

First we will have to focus is how that amount is carried forwarded as Negative amount, did you check that.

Regards

Venkatesh