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Excel file not open on smartphones

Good evening,

I'd like to ask for your help in an issue that I'm facing with excel attachment. I'm creating a Excel formatted file and send it to users through the function SO_DOCUMENT_SEND_API1. However, when they try to open it in smartphones a message appears indicating that the format is not valid.

Could you suggest any solution or alternative to solve the issue? If some of you have faced the same problem, I'd appreciate your help to solve it.

Thanks a lot.

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  • Posted on Sep 09, 2016 at 07:39 AM

    Hello Erick,

    I believe you are trying to send an email and the recipient is trying to open the email and the excel attachment using smartphone. Can you first check are you able to open the same email in desktop/laptop having MS Office installed. If you can, we need to see if in the smartphone the appropriate app is available to open excel attachment.

    Also let me know what is kind of excel attachment(.xls or .xlsx) and mime type you are passing when you are sending the email using the said FM. Just a suggestion, you can even send email using class CL_BCS. Please find the link below for code snippet.

    Sending attachment using cl_bcs classes - Code Gallery - SCN Wiki

    Thanks,

    Mainak

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