Silent install of Crystal Reports 2016 doesn't read response.ini

[Former Member]

I can create a response.ini with  -w "filepath", but when I run the setup.exe  -r "filepath" it does nothing.  This, according to the install guide, is recommended silent install command.  Has anyone seen this?  Maybe I have the wrong installer?

[former_member1063062 · Accepted solution]

We were able to uninstall with a response file using the cmd below. Command line found searching HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\* for main client uninstall.

Command (update path as needed)

"*Installdir*\setup.exe" -u product.crystalreports-4.0-core-32 -r "*yourpath*\uninstall.ini"

[abhilash_kumar]

Hi Joseph,

After you run the command, open Task Manager and look for 'setup.exe' or 'setupengine.exe'.

Do these even come up in the tasks?

-Abhilash

[Former Member]

Hi Abhilash,

Thank you for taking the time to respond to my question.  Yes setup.exe appears in task manager, and then disappears, so I looked at the event log and found this error:

Activation context generation failed for "C:\Temp\Deploy\DATA_UNITS\CrystalReports\setup.engine\Microsoft.VC80.MFC\MFC80U.DLL". Dependent AssemblyMicrosoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis

I'm running setup from C:\Temp\Deploy\DATA_UNITS\CrystalReports\setup.exe, so it's not seeing the mfc80u.dll?  Strange that I can run it manually.  At least I now have something to work with. 

[abhilash_kumar]

We had the same issue yesterday, however, with BI 4.2's silent install.

We resolved it by installing the following:

VC++ 2005 SP1 redistributable packages x86 and x64

VC++ 2010 SP1 redistributable packages x86 and x64

Good Luck!

-Abhilash