Import SPAM/SAINT Update running too long on ECC System (Quality)

[Former Member]

Hi All,

I have been trying to update SPAM/SAINT on our ECC system but it keeps on running the whole day till i terminate the Transaction. It would have been better if it was returning an error but it doesn't so I'm clueless on what might be the issue. An update is from Support Package Manager - Version 7.40/0057 to 7.40/0061 SP SAPKD70261. I have already updated the latest version on other systems except for this one. The Transport Tool is OK. Everything connects. I have been doing the update on Client 000. It get stuck on the "Check Requirements" Phase.

Kindly see the log action below:

  Saving the current OCS queue (06.09.2016, 10:32:17)

     999: SAPKD74061 - SPAM/SAINT Update

  Import of the current OCS Queue (06.09.2016, 10:32:20)

  The current OCS Queue consists of:

    999: SAPKD74061

  Derive the database type requirements from the packages in the queue...

  There are no specific database types required.

  Import phase 'PROLOGUE' (06.09.2016, 10:32:22)

  Import phase 'PROLOGUE' was successfully finished (06.09.2016, 10:32:22)

  Import phase 'CHECK_REQUIREMENTS' (06.09.2016, 10:32:22)

  Import of the current OCS Queue (06.09.2016, 13:09:42)

  The import is continued in phase 'CHECK_REQUIREMENTS'

  The current OCS Queue consists of:

    999: SAPKD74061

  Import phase 'PROLOGUE' (06.09.2016, 13:09:45)

  Import phase 'PROLOGUE' was successfully finished (06.09.2016, 13:09:46)

  Import phase 'CHECK_REQUIREMENTS' (06.09.2016, 13:09:46)

  Import of the current OCS Queue (06.09.2016, 15:12:34)

  The import is continued in phase 'CHECK_REQUIREMENTS'

  The current OCS Queue consists of:

    999: SAPKD74061

Please Help.

Aphiwe.

[d028544]

Dear customer,

a SPAM/SAINT update shouldn't take so long. Can you please contact the SAP Support?

In the check requirements phase the system environment is checked to make sure that the SPAM/SAINT update can be deployed without any obstacles (DB, kernel requirements, STMS status...)

best regards,

  Thorsten Scheyter (SPAM/SAINT)

[Former Member]

Hi Thorsten,

This issue is resolved already.

Thanks.

Kind Regards,

Aphiwe.

[former_member184955]

Hi Aphiwe,

Could you please post the solution?

How it was resolved?

I have the exact same error and I am stuck.

Thank you.

Delia

[Former Member]

Hi Delia

1stly make sure that job RDDIMPDP is scheduled by user DDIC I all the clients in your system.

Kind Regards,

Aphiwe.

[former_member184955]

Hi Aphiwe,

Thank you for your reply.

I checked this and they are under DDIC.

Did you made any other adjustments?

Have a great day,

Delia