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Service integration to ECC, determination of <ServiceTransactionProcessingTypeCode>

Hi,

can anyone tell me how the <ServiceTransactionProcessingTypeCode> is determined. I have a service ticket with integration. If I select the activity as "Service" and the billing relevancy as "T&M", as soon as I trigger the ECC release, <ServiceTransactionProcessingTypeCode> is sent as "0007" billing request and not as I would expect it "0001" service so that the correct CATS posting is performed.

Thank you for any hint on that.


Best Regards

Florian

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1 Answer

  • Sep 06, 2016 at 09:37 AM

    Hi Florian Have you checked the codelist mapping fort this Processing Type Code?

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