on 09-02-2016 2:12 PM
Hi Team,
I am trying to simulate Phone Call using CTI Adapter Simulator but not getting updated on Live Activity Pane.
I have Performed following :
1) Downloaded Latest CTI Adapter
2) De scoped Scoping Questionnaire - do you want to enable secure communication (HTTPS) for CTI Integration ?
3) Changed IE Settings - Enabled Mixed Content
4) Made Https://*.crm.ondemand.com as a trusted site
Any help will be highly appreciated.
Thanks,
Satish
Hi All,
Thanks for your response, My Issue has been resolved.
Satish
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Hello Satish.
This means the field is already added, the problem is something else.
Please check this:
1. Open Live Activity panel
2. Right-click on the page and click on Inspect
3. Go to Elements tab
4. Search for "Mashup.html"
5. Expand Mashup.html iframe tag and check if the iFrame source for ID "urlcontainer" is set to "http://localhost:36729/CTIMain.htm"
Sometimes, this link is set "http://127.0.0.1:36729/CTIMain.htm" and this causes the issue.
Let me know if this is the case.
Hi,
It looks everything is fine, raise ticke to SAP, mostly a fix is required here i guess.
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