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OData error "Attribute OUTBOUND_COMM_MEDIUM is initial" in customer Facets

SauMaris
Contributor
0 Kudos

We use version 1511 and are trying to post a facet data with an OData call and get an error: "Attribute OUTBOUND_COMM_MEDIUM is initial". Error number CUAN_MKT_PERM000.

Looking into OData samples, Outbound communication medium is not needed in such a call. We provide:

      "Facets": [

        {

          "Id": ,

          "IdOrigin": ,

          "OptIn": ,

          "Timestamp":

        }

We are sure that it is coming from Facets, because call is successful when we remove the Facets part.

I cannot find in SPRO any settings were IdOrigin is linked to the Outbound Communication Medium. Only table view exists CUANV_CE_MP_MAP, which is used for permission check.

What is causing an error and how OData calls can be debugged? It could help understanding where the error is coming from.

Regards,

Maris

Accepted Solutions (0)

Answers (1)

Answers (1)

SauMaris
Contributor
0 Kudos

We have found out that version 1511 does not support custom communication mediums and idorigins.

Maris