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Initial Load of Transactional Data into C4C

Hello all,

We have a requirement wherein we need to do an Initial Load into C4C, all transactional data like Leads, Tickets, Activities etc. from a CRM system.

Unfortunately we cannot use the excel functionality due to the huge number of records. The are about 10 lakh records for each (Leads, Activities, Tickets) and from my previous experience, through excel we can upload a maximum of 20 thousand at a time, post which there are issues during the upload.

From the Initial CRM to C4C Data Load Document available at the service marketplace, found the standard programs that exist for Leads, Activities and Opportunities.

Have not found any way to do an Initial Load for Tickets. Can anybody shed some light on the Tickets part and if we can achieve it?

Thanks and regards,

Nikhil Pais

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2 Answers

  • Posted on Sep 02, 2016 at 09:25 AM

    Hi Please check the similar post.

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  • Posted on Sep 07, 2016 at 05:29 AM

    Hi Nikhil,

    You can use web services to migrate data from a legacy system. You have to consume C4C web services in your legacy system. Also as per my knowledge there is no limits when you are using migration templates.

    SAP Customer Engagement: How To Mass Upload attachments to Accounts in Cloud for Customer

    Regards,

    Saurabh

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