Skip to Content

Initial Load of Transactional Data into C4C

Hello all,

We have a requirement wherein we need to do an Initial Load into C4C, all transactional data like Leads, Tickets, Activities etc. from a CRM system.

Unfortunately we cannot use the excel functionality due to the huge number of records. The are about 10 lakh records for each (Leads, Activities, Tickets) and from my previous experience, through excel we can upload a maximum of 20 thousand at a time, post which there are issues during the upload.

From the Initial CRM to C4C Data Load Document available at the service marketplace, found the standard programs that exist for Leads, Activities and Opportunities.

Have not found any way to do an Initial Load for Tickets. Can anybody shed some light on the Tickets part and if we can achieve it?

Thanks and regards,

Nikhil Pais

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • Posted on Sep 02, 2016 at 09:25 AM

    Hi Please check the similar post.

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Sep 07, 2016 at 05:29 AM

    Hi Nikhil,

    You can use web services to migrate data from a legacy system. You have to consume C4C web services in your legacy system. Also as per my knowledge there is no limits when you are using migration templates.

    SAP Customer Engagement: How To Mass Upload attachments to Accounts in Cloud for Customer



    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.