Solman 7.2 - Service Level Report

[martin_rosecky]

Hi All,

does  anybody here know, how to configure service level report in SolMan 7.2 ?

In the main menu (the new Fiori environment) I can see button "Service Level Reports", but there I can only view existing ones. And I can’t see any configuration option in “SAP Solution Manager Configuration”. For example, I can see there configuration of EarlyWatch Alerts. I did that already. But when it comes to SLR … I am lost And the documentation about Solman 7.2 SP2 regarding SLR is not helping either.

http://help.sap.com/saphelp_sm72_sp02/helpdata/en/46/2379b077ed5873e10000000a11466f/content.htm?fram...

Thanks in advance for your help

Martin

[TomCenens · Accepted solution]

Hi Martin

This note has details when SLR becomes availabel again / which levels are supported:

2249101 - Availability of Service Level Reporting in SAP Solution Manager

https://launchpad.support.sap.com/#/notes/2249101/E

Best regards

Tom

[martin_rosecky · Accepted solution]

Hi Tom,

thank you very much for your help. I didn't see that note.

Now I know how it is and... I will have to wait for the ST 720 SP5 (I guess it will be available next year during second Q).

Again, thank you! I hate not knowing something

Best regards

Martin

[TomCenens · Accepted solution]

Hi Martin

Actually, SP3 + specific ST-SER level makes it possible to have them running, just not to mail them out automatically. ST-SER can be patched without having to patch full stack.

Best regards

Tom

[TomCenens]

Hi Martin

The workcenter mentioned should be "Solution Manager administration workcenter" in analogy to SolMan 7.1.

In SolMan 7.2 the path doesn't exist in my demo system 7.1 SP2, 7.1 SP3 is being installed so I don't know yet if there is such a path there.

Again, documentation seems to be saying one thing in one place, something else in another place so I'll check with SAP and get back to you on this.

Best regards

Tom

[TomCenens]

Hi Martin

I believe this functionality no longer exists, a solution differs from SolMan 7.1 from a conceptual / semantics point of view. I do agree that documentation is confusing.

I'll check with SAP product management to be sure.

http://help.sap.com/saphelp_sm72_sp01/helpdata/en/8a/3fc1341e2e4c41a4fca2711d1174be/content.htm

Best regards

Tom