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Former Member
Aug 30, 2016 at 10:39 AM

GRAC_MSMP_DETOUR_SODVIOL - Split Request

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Hello Experts,

Bascially I implemented the GRAC_MSMP_DETOUR_SODVIOL and it should follow my request to the Risk owner.

Lets consider the following request scenario:

1. Role with risk

2. Role with no risk

3. System line item

Shouldn´t only the role with the risk followng the detour route for sod violation? My routing level is set as Line item level.

The problem is that all the lines follow my Detour Sod rule and then only one has risk owner.

So a no agent is found message appears.

How can I fix this situation?

Thank you

Attachments

detour path.PNG (16.2 kB)
request.PNG (9.3 kB)