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author's profile photo Former Member
Former Member

Error "Cannot load RUC-file" with new rule set in Expert server

Dear all,

I have the following error when executing a new ruleset that I have just added to the server:

Cannot load RUC-file: GHS_ID_V1-3.ruc; Registry en try not found Registry key(s): Registry entry not found Registry key(s): HKLM\Software\TechniData\

I have defined the user exit:

And added the entry in CGSADM for the expert server:

I also checked from the server itself, and the entries look ok:

I have also tried with the full path in the CGSADM parameters (C:\Program Files (x86)\EHS\Expert\Rules\...), but same error.

Any idea?

Thanks in advance!!

Irene

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Aug 31, 2016 at 11:45 AM

    Issue is solved:

    there is a mistake in the RegContent 1605 documentation for this ruleset: It mentions that GHS_SUB_PB2009_2_3 should be used. But instead, the ruleset used sub rule GHS_SUB_PB2011_1_7

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 30, 2016 at 11:47 AM

    Hi, short comment... both the main ruleset and the subrules are registered in CGSADM (as mentioned in note 1609641)


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