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author's profile photo Former Member
Former Member

How to upgrade tier automaticlly for membership?

Dear Expert,

Our business scenario is customer's points >=5000. then this customer should be VIP automatically.

Could u pls help on my question how to set this logic in standard config?

My understanding is the reward rule should be set firstly, then a member activity should be generated. By processing the member activity, system will check customer's situation satisfy reward rule or not. if yes, customer's tier will be upgraded automatically.

Am I right? The question is, how to generate member activity automatically? Can it done by standard?

Thanks a lot!


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    author's profile photo Former Member
    Former Member
    Posted on Aug 25, 2016 at 07:23 AM

    Hello Hedy,

    please read following WIKI which covers everything for Loyalty Management: Loyalty Management - CRM - SCN Wiki in order to answer the first question.

    For the second question, how should the Member Activities be generated automatically? This needs to be achieved by your business scenario. In order to create a Member Activity you can call Function Module: CRM_LOY_MA_CREATE_API.



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