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SAP One Support : Why are there performance issues ?


As daily user of SAP Marketplace, I have noticed a lot of problem to connect or navigate correctly on One Support webpage.

I can't read SAP Note, open incidents. In others words, I can't work correctly.

Is it possible to know what is going on ? Is it linked to SAP HANA ? We never have any explanation. We never know when it is possible to connect.

Is there a second URL we can use when we have all these problems ?

I need answers...

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  • Posted on Aug 23, 2016 at 02:16 PM

    We are currently experience network issues, which have a negative impact on the SAP ONE Support Launchpad,.

    We are working with highest priority to resolve the issue and would like to apologize for any inconvenience on your side.

    Kind regards, Arno Helmling

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