Time approval and Task Reminder(POWL) application Issue in Portal 7.40

[ramesh_babu78]

Hi Experts,

When I am trying to click on any services/hyperlinks(Time Management and Task monitoring) in Time approval and Task Reminder application under MSS role, it showing the dump. Screen shot attached.

Highly appreciate if anyone provide the solution.

Regards,

Ramesh.

[rohit_singhal · Accepted solution]

Hi Ramesh,

I would suggest two things for you to try:

1. Check the error logs in NWA - If you find any errors in the logs, you can troubleshoot or paste a screenshot of the error log here.

2. Check if there is a corresponding dump in ST22 in your R/3 system - If you find any dumps, you can troubleshoot or paste a screenshot of the dump here.

Best Regards,

Rohit

[ramesh_babu78 · Accepted solution]

Hi Rohit,

Below are the log details

1. NWA logs.(here it showing just warning message for user-ESS) screen shot in below

2. In ST22 showing 0 Runtime errors.

[rohit_singhal · Accepted solution]

Hi Ramesh,

The screenshot that you have provided shows a connection issue for user: ESS in SAP_SRM system in UWL connections.

However, your problem statement is regarding Time Management POWL application.

Can you please reproduce the issue and recheck the NWA logs and ST22 dumps.

Best Regards,

Rohit

[ramesh_babu78 · Accepted solution]

Hi Rohit,

After re-producing issue I got the dump in ST22.

For this issue, we have implemented the SNote-2186121 with help of Basis consultant. Now issue got resolved.

Regards,

Ramesh.