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Wrong condition value coming in billing

Dear all,

In return process, we are created return order with reference to the billing, in return order ED condition "JEX2" values coming correctly, while doing billing with reference to the return delivery "JEX2" value coming wrong, we are unable to find where from this values coming. from 10 days this issue is coming previous it is working fine. but we not did any modifications. I have shared screen for your reference please help me in this issue.

Regards,

Siva

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  • Best Answer
    Posted on Sep 19, 2016 at 09:10 AM

    Dear All,

    Thank you for supporting me, Issue resolved. wrong value picking from routine 356. Now we have changed routine and the pricing type as D in copy controls VTFL. now it is working fine.

    Thank you,

    Siva

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  • Posted on Aug 19, 2016 at 03:05 PM

    Dear Siva,

    Basically pricing/taxes copies in Invoice through Copy control only, So in this scenario if the Return Sales ordered (referred from an Invoice) is showing correct price and tax and when you are creating the Invoice (after doing the Delivery/PGR for return process) and it is showing wrong price or tax then it is due to the copy control settings only.

    Please check VTFL : Delivery to Invoice Copy Control and in the Item Category setting and select the pricing type = D and then test the scenario again.

    And also check the copy control for Billing to Sales Order VTAF and Order to Billing VTFA and check the pricing there too. You can decide which option you want as per the business requirement.

    If still the issues is not resolve then check whether you have maintained some scales for the condition type..? or may be there is some enhancement done by some one which is impacting on this process.

    Regards

    Parag Pandya.


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  • Posted on Aug 19, 2016 at 07:06 AM

    Hi Siva,

    Check the Pricing Type setting at the copy control at item level between your source return order to target billing type. If you just need to copy the price from the return order to the billing document, then you have to set the correct settings here.

    Cheers,

    Sankar


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  • Posted on Aug 19, 2016 at 07:07 AM


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  • Posted on Aug 19, 2016 at 10:38 AM

    Hi Siva,

    Please check the VTFA if it is like this?

    Thanks,

    Sridhar


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    • And what is the pricing type in VTFA i.e. between RE ( Returns Order) to RE ( Credit for Return) billing type?

      also I would suggest compare the order and invoice field by field in header and item either at table levels and at document levels of the date 26.07.16 and 27.07.2016 which would give you some clue where and which field is changed before and after 27th July.

      Thanks,

      Sridhar.

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