Skip to Content

Update from BO 4.1 to 4.2 fails to install

I have followed the different SAP guides along with SAP document "Minor release update guide".

We are updating our BI Platform from BO EDGE 4.1 SP3 Patch 3 to BO 4.2.

The recommended setup-files are SAP BusinessObjects BI Platform 4.2 SP2 Patch 4 update under Support Packages and Patches.

The installation fails on prerequisites: minimum support package version, with the message as attached below.
.

Though the general guide clearly states that you can update directly from BO 4.1 to BO 4.2 with this update.

Is it the wrong installation package or something else missing here?

Thanks in advance,

regards

Axel

BO installer.PNG (29.5 kB)
Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    Posted on Aug 18, 2016 at 02:45 PM

    This is the installer downloaded:


    downloads.PNG (47.9 kB)
    Add a comment
    10|10000 characters needed characters exceeded

    • Hi Alex,

      I Thing, that the problem is to install a Patch to the Service Pack to upgrade from BO 4.1 to BO 4.2.

      Try to install the Service pack 2 for SAP BO 4.2 to upgrade from SAP Bo 4.1 to SAP BO 4.2 and then install the patch 4 for servicepack 2 for SAP BO 4.2

      Regards

      Ralph

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.