Skip to Content
author's profile photo Former Member
Former Member

Not able to create normal/urgent correct

Hello Team

We have activated ChaRM in solution manager 7.1 SPS14 successfully . We are facing below issues-

1.While defining the scope the iBase components are not getting automatically populated.

2. After searching the component , It can not find any entry.

3.We selected the iBase component from configuration option of scope but after saving it no document id was generated for both normal and urgent CR.

Need your help to fix this issue.

Regards!

DC

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Aug 18, 2016 at 09:21 AM

    Hi,

    please have a look at this FAQ, Question 17 Change Request Management scenario: Usual questions and known errors and this blog Solving problem with IBase search in ChaRM Request for Change.

    Also, this note 1795400 helped us, when we had a similar problem. https://launchpad.support.sap.com/#/notes/1795400/

    It is important, that the LMDB is filled with the correct entries and, depending on the IBase-Search (long/short), that the search string is correct. In our case, we had the short naming and then the entries had to be empty.

    Regards

    Thorben

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.