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author's profile photo Former Member
Former Member

Customer Invoice Bill to address & Report miss match

Dear Experts,

We get Customer Invoice Volume report with data of customer "Bill To Address"

In which we have found that actual address on invoice document & report has different data.

Report shows bill to address derived from Customer Master (& Not from specified selected in Customer Invoice)

Regards

Vishal Kambare

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Aug 17, 2016 at 06:19 PM

    Hello Vishal,

    Please follow below instructions (and see screen shot).

    1) Open the report and click "Add Fields"

    2) Expand "Dimension: Customer Invoice" and "Invoice"

    3) Select the box "Bill To" (display in report) and click ok

    The Bill-to address from the customer invoice will be added to "Not Currently Shown".

    Thanks,

    Deli


    Invoice Volume.PNG (68.8 kB)
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  • author's profile photo Former Member
    Former Member
    Posted on Aug 18, 2016 at 05:17 AM

    hi vishal,

    You can change the report format in

    1 - customer invoice

    2- report- list

    3- invoice volume

    you can remove or add fields here

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    • Former Member

      Hi Shanz,

      Fields given in Invoice Volume Report are not throwing correct data.

      as you can see in my earlier reply, data in actual invoice & data in report are different.

      What BYD Support says that its standard functionality that "Report will show Bill To data from account master (not from invoice)

      So when you have multiple address in Account Master, your actual invoice bill to & report will differ.

      Thanks for reply.

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