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Former Member

Excel Add-on: Availability of Reload Cache button

Hi team,

We are working in IBP 6.2, and we have a question related to the availability of "Reload Cache" button in the Excel Add-on (Master Data -> Manage).

It seems that when you login in the Excel Add-on you have this option available. Then, when I create a new Master Data, and I want to see this data created in our Planning View, I should select the "Reload cache", but this option is sometimes available (and I can see the data correctly), and sometimes is disable.

So my question is when it is available? Do I need to meet any special condition when I create a Master Data to have this button Available?

Thanks in advance for your help.

Best regards,


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  • Best Answer
    Posted on Aug 18, 2016 at 05:55 PM

    Hi David,

    What version of the IBP Excel add-in are you currently using? ?

    On my testings I always had the reload cache option available. Please can you provide us some steps on how to force the plugin to not have this option available at some time in the process?

    Best regards,


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    • Former Member Ivan Andreis

      Hi Ivan,

      Thanks for your answer. It seems that it is working as you said. I need to close all Planning Views to have the Reload Cache button available.

      I checked and it is working. Thanks for your help.

      Best regards,


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