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author's profile photo Philip O'Rourke
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Philip O'Rourke

BO4 - strange error message on scheduled report

Posted on Aug 17, 2016 at 09:56 AM 83 Views

Hi,

We have a regular scheduled report which failed this week with message below.

service connectionMode=*;scheme=cms;type=com.businessobjects.mds.security.ConsumptionSecurityService not found

Anyone seen this before what causes it/mean?

Nothing in event viewer only stuff could see in log was below - adaptive job server log

out of java heap space? same volume of reports running each week around same time and usually fine.

Heap

PSYoungGen reserved 349504K, committed 100672K, used 51207K [0x000000004f7b0000, 0x0000000055a00000, 0x0000000064d00000)

eden space 76864K, 57% used [0x000000004f7b0000,0x0000000052285ba0,0x00000000542c0000)

from space 10880K, 67% used [0x0000000054f60000,0x000000005568c348,0x0000000055a00000)

to space 11904K, 0% used [0x00000000542c0000,0x00000000542c0000,0x0000000054e60000)

PSOldGen reserved 699072K, committed 48064K, used 28295K [0x0000000024d00000, 0x0000000027bf0000, 0x000000004f7b0000)

object space 48064K, 58% used [0x0000000024d00000,0x00000000268a1fe0,0x0000000027bf0000)

PSPermGen reserved 196608K, committed 43904K, used 43756K [0x0000000018d00000, 0x000000001b7e0000, 0x0000000024d00000)

object space 43904K, 99% used [0x0000000018d00000,0x000000001b7bb1b8,0x000000001b7e0000)

Thanks

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  • Best Answer
    author's profile photo JinChong Tsai
    JinChong Tsai
    Posted on Aug 17, 2016 at 11:03 PM
    2

    Can you check your AdaptiveJobServer's command line for the Java heap and perm size? Xmx15g,XX:MaxPermSize=192m

    In addition, add -RequestTimeoutMinutes 60 -type outproc to the end of command line in all AdaptiveJobServer(s) and restart them to see if this help.

    Regards,

    Jin-Chong

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