Failed to load test data - BestRunCorp.xlsx

[sherif_elkoumy]

Hello all SAP Lumira developers

I have installed SAP Lumira Version 1.3 and traied to load BestRunCrop.xlsx file to Train my self a Little bit on SAP Lumira. I confronted with this error.

Please see attaced pic.

Do you have any solution for this Problem?

Also, loading the Home page of lumira Fails?

regards, Sherif

[varunanand · Accepted solution]

Hi Sherif,

One of my customers had a similar issue, it worked after we did a complete uninstall and reinstall of Lumira. In that case, try to install the latest version of Lumira (v1.31).

Thank you,

Varun Anand

[TammyPowlas]

Hi - it looks like you don't have an Internet connection; would you please check?

Also, have you considered trying the latest version for Lumira, 1.31?

[sherif_elkoumy]

I am using 1.31

[TammyPowlas]

Regarding the home page not loading, are you connected to the Internet?

Regarding trying the Best Run sample, did you click "try with samples" as shown below?

When I click try with samples, it seems to work.

[sherif_elkoumy]

Yes I am connecting to the Internet otherwise we could not either see what the other writes

Yes I hit try with samples  Button, after that hit the file but come this error message.

But Market segmentation file is loaded other files not.

[TammyPowlas]

Strange, because we are using the same build and I am not experiencing those errors. 

My only other suggestion would be to install the latest patch for Lumira, 1.31.1

[sherif_elkoumy]

Hi Tammy,

How can I download it? I have only 1.31.0

[TammyPowlas]

First place to check is Service Marketplace to download SAP Software

[sudarshan_pavanje]

Hi,

Could you try deleting the C:\Users\UserID\.sapvi folder. and then relaunching lumira. Take a backup of the folder if there are any specific preferences set.

thanks,

Sudarshan

[sherif_elkoumy]

Hi Sudarshan

deleting the specified folder does not brought anyting. I think it is a matter of proxy or simething. because on my personal laptop I have it installed and everything is ok. But I am installing Lumira on Customer laptop for a prokect and I had this problem on customer laptop and not mine. For this reason I think it is because the customer network.