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Former Member
Aug 15, 2016 at 01:39 PM

Error COR-10868 when navigating around Information Steward

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Hi,

We keep receiving an "Unexpected error when processing request for service. Contact your administrator. (COR-10868)" whenever we log on to Information Steward or open a new screen such as opening a project on the Data Insight workspace or opening the new rule dialog screen.

The entry in the log file is always the same and is attached to this post. I found note 2235093 which describes the issue pretty well but all it says is that it occurs in SAP Information Steward 4.2 SP4 Patch 3 and has been passed to development as DHR 5050175607.

We are running IPS 4.1 SP7 Patch 5 with DS 4.2 SP7 and IS 4.2 SP7 so I would have hoped that any developmental fix would have been included in this later version of IS.

Has anybody seen this behaviour before?

Part of my problem is that I don't know what other issues may be related to this - for example if I add users into the Data Insight groups in the CMC, they do not show up in the list of rule authors or approvers. We get this COR-10868 error as you open a new rule screen so it is easy to see that the two issues could be related.

Any advice is much appreciated!

Thanks,

Sue

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