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Aug 11, 2016 at 10:38 AM

Workflow strange behaviour

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Hello collegues,

I've faced with the strange behaviour of workflow on my GRC 10.0 SP23.

User gets remind messages that she need to take a decision regarding request 7008. But she cannot do it because the request contains a system that is not in use anymore.

I tried to cancel it through request administration, but couldn't find.

Then I found in debug logs task ID and made logical deletion (following instructions here)

After this operation I saw in the debug log this status:

However, the user still gets notifications.

I though that I could cancel the request using the program for stale request, but it didn't allow to set a request number.

Do you have any ideas how to cancel the request?

Regards,

Artem

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