Analytics report for Notifications created in C4C

[Siraj_Saibudeen]

Dear C4C Experts,

We have created a workflow rule which triggers a notification on the status change of an Opportunity. This notification is triggered successfully, but the user wants to track the list of Notifications that are triggered for Opportunities. We need some kind of an Analytical report to track the list of Notifications created.

I tried under Business Analytics to create a custom report, but I could not find a data source which is relevant for Notifications. Is there any possibility to track these Notifications. Any help is really appreciated.

Thanks in advance!!

Regards,

Siraj

[former_member145507 · Accepted solution]

Hi Siraj,

Please check if the Workflow and Rule logs will suffice for your requirement.

Regards,

Pavithran

[Siraj_Saibudeen · Accepted solution]

Hi Pavithran,

Thanks for the suggestion.

The report request is for the business users to monitor the notifications. They will not be having the Admin rights to access these logs.

Regards,

Siraj