Skip to Content
author's profile photo Former Member
Former Member

Issue with Visits after 1608 release

Did anyone encounter any issues with Visits after the 1608 release?

- the main issue is that Notes that have been entered are missing

- exception occurred when updating Visit

- Visit is not saved

Not all users encountered issues but many users from different locations have reported similar issues.

Any help is much appreciated. We have also created an incident in the C4C tenant. Thank you.

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Posted on Aug 11, 2016 at 09:15 AM

    Hello Wei ,

    I am not able to reproduce issue in our internal system of 1608 (both HTML5 and Silverlight).

    1.When I created New Visit and maintain 'Note' in header of it ,on Save the Note is still available.

    =>Please report to SAP via Incident, if issue persist for your certain User .

    =>Also for Exception ,which you are facing needs to be reported via Incident to help getting fix(As stated by you ,you already created so please wait for response via it) .

    Regards,

    Ankush.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.