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Aug 10, 2016 at 12:26 PM

Testing of " Maintain Tickets" Web service using SOAP UI - Populating Account Name field

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Hi Experts,

We have been trying to test " Maintain tickets" web service . Our scenario is to insert the values from a web from so its basically web to tickets scenario.

Form will have these fields Name, E-mail address and Message.

Our problem is we are not able to find how to insert value in Customer/Account Name Field( Screenshot attached) of a ticket and how a value will be populated in that field from external sources.?

Account /contact field in Ticket

Web Form

Please help!

Regards,

Saurabh

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