Hi Experts,
We have been trying to test " Maintain tickets" web service . Our scenario is to insert the values from a web from so its basically web to tickets scenario.
Form will have these fields Name, E-mail address and Message.
Our problem is we are not able to find how to insert value in Customer/Account Name Field( Screenshot attached) of a ticket and how a value will be populated in that field from external sources.?
Account /contact field in Ticket
Web Form
Please help!
Regards,
Saurabh