Skip to Content
author's profile photo Apu Das
0
Apu Das

Error in mail receiver iFlow- HCP-IS

Posted on Aug 08, 2016 at 06:31 PM 67 Views

Hi Guys,

I am creating a simple mail scenario to do some hands on HCP-IS. Its a simple mail receiver scenario where iFlow will be triggered through a start event, then there is a content modifier with just a word ("Test Mail") in body and then mail receiver channel to send it to gmail. But my iFlow is giving error in monitor.

Here is my iFlow -

Outbound connection Test from Eclipse is showing successful -

Here is the error log I am getting in Monitoring -

Any idea? Please help.

Thanks,


iFlow1.JPG (22.6 kB)
contentmodifier.JPG (15.6 kB)
CC1.JPG (31.7 kB)
CC2.JPG (30.4 kB)
ob.JPG (50.3 kB)
err_log.JPG (46.7 kB)
Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • author's profile photo Harish Mistri
    Harish Mistri
    Posted on Aug 08, 2016 at 11:58 PM
    0

    Hi Apu,

    The error is in SSL Handshake, did you uploaded the HTTPS certificate of Gmail to HCP-IS?

    regards,

    Harish

    Add a comment
    10|10000 characters needed characters exceeded

    • Bhavesh Kantilal Apu Das
      Aug 09, 2016 at 04:06 AM

      Hello Apu,

      You need to download the SSL Certificate of Gmail as shown below and load the same into the Keystore of HCI. The root certificate from GeoTrust Global CA should suffice.

      In my case, I removed this and I get the same error as you and once I add the same, my Mail Goes through!

      In the test connection SMTP will show successsful but the SSL connection will fail until this certificate is loaded into the HCI Keystore ( system.jks artifact )

      pastedImage_0.png (5.4 kB)
    Comment on This Answer
  • author's profile photo Vikas Kumar Singh
    Vikas Kumar Singh
    Posted on Aug 09, 2016 at 03:43 AM
    0

    Hi Apu,

    You need to put the gmail certificate in system.jks and upload the keystore back in tenant.

    Regards,

    Vikas


    Capture.JPG (80.3 kB)
    Add a comment
    10|10000 characters needed characters exceeded

    • Vikas Kumar Singh Apu Das
      Aug 10, 2016 at 09:39 AM

      😊 the only reason for that I could think is

      1- Gmail allows SSL/TLS (TLS needs to be configured)

      2- It may be that the domain ( like abcorporate.com uses google app for their mail services and they configured TLS on their domain and that is being used in scenario)

      3- Thus, I still believe you are logged in to gmail account which is not the same as the account already working. You should download certificate from the logged in account import.

      Regards,

      Vikas

    Comment on This Answer

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.