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Error in mail receiver iFlow- HCP-IS

Hi Guys,

I am creating a simple mail scenario to do some hands on HCP-IS. Its a simple mail receiver scenario where iFlow will be triggered through a start event, then there is a content modifier with just a word ("Test Mail") in body and then mail receiver channel to send it to gmail. But my iFlow is giving error in monitor.

Here is my iFlow -

Outbound connection Test from Eclipse is showing successful -

Here is the error log I am getting in Monitoring -

Any idea? Please help.


iFlow1.JPG (22.6 kB)
CC1.JPG (31.7 kB)
CC2.JPG (30.4 kB)
ob.JPG (50.3 kB)
err_log.JPG (46.7 kB)
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2 Answers

  • Posted on Aug 08, 2016 at 11:58 PM

    Hi Apu,

    The error is in SSL Handshake, did you uploaded the HTTPS certificate of Gmail to HCP-IS?



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    • Hello Apu,

      You need to download the SSL Certificate of Gmail as shown below and load the same into the Keystore of HCI. The root certificate from GeoTrust Global CA should suffice.

      In my case, I removed this and I get the same error as you and once I add the same, my Mail Goes through!

      In the test connection SMTP will show successsful but the SSL connection will fail until this certificate is loaded into the HCI Keystore ( system.jks artifact )

  • Posted on Aug 09, 2016 at 03:43 AM

    Hi Apu,

    You need to put the gmail certificate in system.jks and upload the keystore back in tenant.



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    • 😊 the only reason for that I could think is

      1- Gmail allows SSL/TLS (TLS needs to be configured)

      2- It may be that the domain ( like uses google app for their mail services and they configured TLS on their domain and that is being used in scenario)

      3- Thus, I still believe you are logged in to gmail account which is not the same as the account already working. You should download certificate from the logged in account import.



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